If you have been frustrated due to fake or negative Yelp reviews and complaints, you are on the right page. In this article, we are going to talk about how you can get rid of fake and negative Yelp reviews and complaints against your business. First of all, it is essential to keep in mind that only the original authors can remove legitimate reviews and complaints. Therefore, if you want to remove these complaints, you will have to reach out to these others and solve their problems. However, there are many ways to get rid of false and fake reviews. Read on to find out more.
Claim your Business Profile on Yelp
First of all, you must claim your Yelp page, which will help you respond to customer complaints. Make sure that your business page contains updated information, such as operation hours, contact information, addresses, business pictures, and a list of products. This will help you make sure that your business will take your business as reputable and reliable.
If you find reviews that may violate the terms and conditions of Yelp, you may want to report these comments to the service providers. This type of comment includes private information, promotional material, fake reviews, irrelevant content, conflict of interest, wireless threats, and harassment, to name a few.
If you want to report these reviews, you can follow a simple process. First of all, you should click the three dots and look for “report review”. As soon as the moderators will receive the report, the comment will be reviewed and deleted. It is important to keep in mind the moderators remove the comment only if the comment is against their terms of condition.
In this case, you must bear patience, as the review process can take several days. However, you may want to go back and check the status of the comment. You will be notified as soon as a review has been conducted the decision has been made.
It is important to keep in mind that even if they don't take down the review, the automated app behind the platform will rearrange the reviews.
Take Legal Action
Finally, if you have tried all of the methods mentioned above but you have not found a solution to your problem, you can try the last resort. In other words, you have the liberty to go to the court of law for justice. But before you do so, make sure that you are 100% sure that the comment is defamatory or false.
However, it is essential to keep in mind that going to court may have a negative impact on the reputation of your business. You may have to deal with a worse situation if the court decision does not go in your favor. But if the decision goes in your favor, the comment will be removed from the page, and your business reputation will go up.
In short, you can follow these simple methods if you think that the comment on Yelp is fake or illegitimate. If you are right, the comment will be removed one day and you will have peace of mind. Hopefully, this method will help you find a solution to your problem.
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Article Source: https://EzineArticles.com/expert/Shalini_M/2609777